Loïc Le Foll (La Mondiale Europartner): MORE EMPHASIS ON DIGITALIZATION TO UNLEASH THE POWER OF THE HUMAN FACTOR IN WEALTH MANAGEMENT
LOÏC LE FOLL IS A MEMBER OF THE EXECUTIVE COMMITTEE OF AG2R LA MONDIALE IN CHARGE OF THE OVERALL WEALTH INSURANCE ACTIVITY AND CHIEF EXECUTIVE OFFICER OF LA MONDIALE EUROPARTNER. THE LUXEMBOURG SUBSIDIARY OF THE AG2R LA MONDIALE GROUP “HAS BEEN INVESTING SIGNIFICANTLY IN TECHNOLOGY FOR SEVERAL YEARS TO BETTER SERVE OUR PARTNERS AND CUSTOMERS WHILE MAKING LIFE EASIER FOR OUR EMPLOYEES."
How is Digitalisation and AI impacting your company?
Digitalisation and AI are playing an increasingly strategic role. We use them more and more to automate repetitive or time-consuming processes and to enhance our overall agility.
Our goal is to deliver the best service to our partners and their clients, empowering them with personalised and innovative wealth insurance solutions. AI is also fueling growth by facilitating the launch of new products in new markets and by optimizing both our internal operations and external distribution strategies. As certain administrative tasks are being automated, our employees can spend more quality time building strong relationships, understanding clients’ unique expectations and offering tailored advice..
"WE OPERATE IN AN INDUSTRY WHERE THE VALUE OF HUMAN REMAINS RECOGNIZED ACROSS ALL OUR PROFESSIONS."
In this context, what role do people play at La Mondiale Europartner?
The Human factor has always been and remains at the heart of our DNA, both within our Group and, of course, within La Mondiale Europartner. In the wealth management world, trust, empathy and relationship are three essential factors that can’t be replaced by technology. One of our key strengths on which we are building our successful growth is therefore our Human Capital. Our employees are highly engaged and we have been involving them from the start in our digital transformation so that they can act as key players, co-designing solutions and actively shaping the future of the company. This collective ownership is what makes our transformation both meaningful and sustainable.
How do you get the best out of your teams and AI to achieve your objectives?
As mentioned earlier, we involve employees early in AI projects, ensuring transparency through regular communication. We give them all the tools and support needed and we then encourage them to be creative and develop their own use-cases as they know best what is needed. We also foster cross-functional collaboration and learning, creating a culture where curiosity, experimentation and knowledge sharing are valued. We communicate and promote best practices. In this way, AI becomes not just a tool, but a true enabler of collective intelligence. AI is now a collective tool!
FACTS & FIGURES
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Birthday: 19 April 1972
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Place of birth: Lyon
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Nationality: French
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Children: 3
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Languages: French, English
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Hobbies: Cooking, Gardening, Golfing, Wine
MY FAVOURITE
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Cities: Berlin, London
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Restaurants: L'hêtre Beim Musée, Hostellerie du Grünewald
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Places: Mullerthal
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Books: Nexus de Yuval Harari, The Picture of Dorian Gray de Oscar Wilde
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Artist: Pierre Soulages, David Hockney
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Music: Indochine, Dépêche Mode, New Order
COMPANY
La Mondiale Europartner
POSITION
Member Executive Committee AG2R La Mondiale in charge of Wealth Insurance
CEO La Mondiale Europartner
OTHERS
ACA Board Member
AWARDS
2023 : Trophée Or du meilleur assureur vie Luxembourgeois, Sommet du Patrimoine et de la Performance
2023, 2024 & 2025 : Oscar du Meilleur contrat d’assurance-vie luxembourgeois, Gestion de Fortune
2024 : Best B2B Customer Experience Insurance – Financial & Tax Engineering Insurance, Luxembourg Wealth Management Awards, HubFinance
2025 : Brand Excellence Award Life Insurance – Sustainability Award Life Insurance, Luxembourg Wealth Management Awards, HubFinance
2025 : HR Team of the Year & CEO/CPO Tandem of the Year, HUMAKINA